1:00 PM - 4:00 PMGood (and error-avoiding) habits begin with good decision making. It sounds like a no-brainer, but employees in agencies across America struggle with this every day, souring agency culture and leading to costly E&O claims. Join agency principal and long-time insurance educator Terry Tadlock as he guides you through the many methods available to improve your agency’s culture and reduce its E&O exposure through an emphasis on ethical conduct
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